Description
This comprehensive course introduces you to the essential elements of operations management—a critical function in every organization responsible for transforming inputs into valuable outputs. You’ll delve into topics like process design, capacity planning, quality control, lean systems, inventory management, supply chain coordination, and operations strategy. The course examines how operational decisions impact financial performance and customer satisfaction, and how technology is transforming production, logistics, and service delivery. You’ll work through real-world case studies from manufacturing and service industries, use process-mapping techniques to visualize workflows, and apply tools such as Six Sigma, Total Quality Management (TQM), and Just-in-Time (JIT) systems. Through simulations and interactive projects, you’ll learn to identify bottlenecks, reduce waste, and align operational processes with broader business goals. Ideal for aspiring operations managers, analysts, or entrepreneurs, this course equips you with the knowledge to make data-driven decisions that boost productivity and sustainability.
Aishatu –
I appreciated the balance of case studies and practical tools. The lean operations and efficiency-focused lessons were exactly what I needed to advance in my role.
Nafiu –
A solid foundation in operations! The modules on productivity metrics and bottleneck analysis really helped me connect theory to real-world business practices.
Adejoke –
I run a small packaging business, and this course helped me reduce waste, speed up order fulfillment, and better manage my resources.
Olubunmi –
This course broke down complex operational concepts into digestible lessons. I’ve already applied the process mapping techniques to streamline our production line.